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Gallery Host (Front Desk Agent)

Hyatt Place Mohegan Sun

Hyatt Place Mohegan Sun

2049 Norwich New London Turnpike

Uncasville, CT 06382

Telephone (860) 383-1234


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Posted September 5, 2019

COME JOIN THE WINNING TEAM AT HYATT PLACE MOHEGAN SUN!!!

Gallery Host (Front Desk Agent)

Come Join the Waterford Hotel Group Team!

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.

Job Description

This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.

Job Requirements

  • Must be an outgoing, positive, friendly person
  • Must be able to work a flexible schedule including nights, weekends and holidays
  • Previous customer service experience preferred
  • Previous hotel experience a plus, but not required
  • You must be able to pass a thorough background check as well as be drug free

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V

Hyatt Place Mohegan Sun

176 Room Hotel

Our Hotel

Located within just one mile of Mohegan Sun Casino and nine miles of Foxwoods Resort Casino, our prime location is sure to cater to both the leisure and business traveler. Additional area attractions include Dodd Stadium; home of the CT Tigers, The Mystic Aquarium, Mystic Village, Mystic Seaport, Essex Steam Train, Waterford Speedbowl and a variety of local vineyards.

During your stay, a Gallery Host will happily assist you with orders from our Gallery Menu featuring soups, salads, sandwiches, flatbreads, pizza and more.  You can also enjoy specialty Starbucks® coffee, premium beer, wine and cocktails over friendly conversation in our comfortable Gallery and also enjoy a complimentary hot breakfast daily.