Header widget area left

Front Office Supervisor

Sheraton Needham

Posted October 3, 2019

Be A Part of Our Passionate & Committed Team!

Front Office Supervisor

Who this Job Will Job Appeal To

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.

What You Will Be Doing

The Front Office Supervisor is responsible for overseeing the Front Office by effectively leading and motivating associates, maintain departmental training/development and strict adherence to all brand and Waterford Hotel Group guest service standards.This is not a Monday through Friday job, in fact, it requires a flexible schedule that includes weekends, holidays and nights, but it is for you if you love people and have the right attitude!

Job Requirements

  • Ideal candidate must have at least 2-3 years hotel front desk experience
  • Detail oriented with emphasis on continuous process improvement
  • Ability to work independently within a framework
  • You must be able to pass a thorough background check as well as be drug free

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

For more information, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V

Sheraton Needham

247 Room Hotel

Let Sheraton Needham Hotel provides comfort when visiting the Boston area. Located in the active business district of Needham, our hotel offers stress-free access to the city via Interstate 95. Boston College is nearby, as is great shopping and dining at The Shops at Chestnut Hill. Settle into your spacious, pet-friendly room or suite, including amenities such as complimentary Wi-Fi, an ergonomic workspace and our Sheraton Signature Sleep Experience. Savor American cuisine at Link Café & Bar or pick up fast and fresh items like Starbucks® coffee at Grab and Go Café. Additional amenities within the hotel include a fitness center and a terrific indoor pool with an outdoor patio. Those planning events in Needham can take advantage of our gracefully designed venues, which boast natural light and can accommodate up to 250 seated guests. We also offer outdoor spaces for receptions and other gatherings. Whatever your reason for visiting, we know you'll love your stay at Sheraton Needham Hotel.