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Front Office Supervisor

Hartford Marriott Downtown

Posted October 14, 2019

Be A Part of Our Passionate & Committed Team!

Front Office Supervisor

Who this Job Will Job Appeal To

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.

What You Will Be Doing

The Front Office Supervisor is responsible for overseeing the Front Office by effectively leading and motivating associates, maintain departmental training/development and strict adherence to all Marriott and Waterford Hotel Group guest service standards. This is not a Monday thru Friday job, in fact, it requires a flexible schedule that includes weekends, holidays and nights, but it is for you if you love people and have the right attitude!

Job Requirements

  • Ideal candidate must have prior Hotel Front Desk experience, supervisory experience preferred
  • Detail oriented with emphasis on continuous process improvement
  • Ability to work independently within a framework
  • You must be able to pass a thorough background check as well as be drug free

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

EOE/M/F/D/V

Hartford Marriott Downtown

409 Room Hotel

Our Hotel

Enjoy the style and luxury of our newly renovated downtown Hartford Hotel. Located in the Front Street District of Hartford, the Marriott Hartford Downtown overlooks the Connecticut River and is interconnected with the Connecticut Convention Center. Attracting business and leisure travelers alike since 2005, this 409 room upscale hotel is AAA rated with four Diamonds. Local Hartford attractions within walking distance include Infinity Hall, Spotlight Theater, Wadsworth Atheneum, The Bushnell for Performing Arts, Old State House, and the State Capital Building. The Connecticut Science Center, an interactive educational science museum for adults and children, is adjacent to the hotel. Other area highlights include the Xfinity Theatre, Travelers, Aetna, Pratt & Whitney, and UTC. This Marriott hotel combines the beauty of a grand hotel with contemporary amenities including a spa, fitness center, swimming pool, upscale dining at VIVO, a stylish bar scene at L BAR, Starbucks lounge, and high-speed Internet access.