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Front Office Supervisor

Aloft Cleveland Beachwood

Aloft Cleveland Beachwood

1010 Eaton Boulevard

Beachwood, OH 44122

Telephone (216) 595-0900


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Posted October 25, 2019

New Front Office position available now!

Front Office Supervisor

Who this Job Will Appeal To

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.  The Front Office Supervisor is responsible for overseeing the Front Office by effectively leading and motivating associates, maintain departmental training/development and strict adherence to all Waterford Hotel Group guest service standards.

Schedule

This is not a Monday thru Friday job, in fact it requires a flexible schedule that includes weekends, holidays and nights, but it is for you if you love people and have the right attitude!

Job Requirements

  • Ideal candidate must have at least 2 years Hotel Front Desk experience.
  • Detail oriented with emphasis on continuous process improvement
  • Ability to work independently within a framework
  • You must be able to pass a thorough background check as well as be drug free.

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

EOE/M/F/D/V

Aloft Cleveland Beachwood

135 Room Hotel

Our Hotel

Acacia Reservation is nearby for hiking trails in the fresh air, which Pinecrest Shopping Complex offers an extensive selection of shops and restaurants. We're also walking distance from University Hospitals Ahuja Medical Center. At our hotel, you can take a refreshing dip in our indoor pool or hit the gym 24 hours a day at our fitness center. Sip on a craft cocktail from our bar or grab a snack from our convenience store. When you return to your room, take advantage of our complimentary Wi-Fi and flat-panel TVs for evening entertainment from the comfort of your plush bed. Ergonomic workstations give you a place to get down to business before heading to your meeting. Bringing a group along to Ohio? We offer a special room block rate that you can use for weddings, family reunions and corporate retreats. Relax and recharge during your time at Aloft Cleveland Beachwood.