3400 Airport Road
Boca Raton, FL 33431
Telephone (561) 417-8585
Fairfield Inn by Marriott Boca Raton
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Posted August 25, 2020
Be A Part of Our Passionate & Committed Team!
Come Join the Waterford Hotel Group Team!
Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.
Workplace Safety in the era of COVID-19
Associate and guest safety continues to be our top priority. We strictly follow social distancing guidelines. Our staff are supplied with all necessary Personal Protective Equipment, our cleaning products and methods follow CDC guidelines, and we precisely adhere to all state orders.
The Ideal Candidate for this Position
Are you an aggressively friendly Customer Service Professional? Can you work an overnight shift? Do you like working independently? This is not a typical 9-5 job. . . but it's for you if you love people, are professional and have the right attitude!
What You Will Be Doing
This position oversees the front desk of the hotel overnight 11:00 p.m to 7:00 a.m. In addition to helping guests with check-ins, check outs, and any other requirements, this person is responsible for reconciling the daily receipts and preparing guest bills.
- Transmits and receives telephone messages.
- Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
- Keeps records of room availability and guests' accounts.
- Ensures all paperwork is completed from the Front Desk and F&B computer systems.
- Closes out the day for both the Front Desk and F&B computer systems.
- Runs reports for the previous day's business.
- Computes bill, collects payment, and makes change for guests.
- Makes, confirms, and cancels reservations.
- Uses suggestive selling skills and company sales programs to maximize revenue and occupancy levels.
- Handles accounting of money, receipts, guest accounts and credit through operation of the FD computer system and completion of reports required to ensure company funds are secure.
- Friendly personality a must!
- Ability to work independently overnight
- Computer proficiency required
- Ability to work Weekends and Holidays a must.
- Previous experience a plus, but not required - we will train the right person
- Previous hotel front desk experience strongly preferred.
- You must be able to pass a thorough background check and drug screening.
We offer our eligible Associates a number of benefits to enhance their health and well-being:
- Group insurance, including medical, dental, vision and company-paid life insurance
- Paid time off including vacation days, personal days and holidays
- Company-matched 401(k) plan
- Voluntary benefits including short term disability, accident, life and critical illness
- Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more
For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com. EOE/M/F/D/V
Fairfield Inn by Marriott Boca Raton
119 Room Hotel
The Fairfield Inn & Suites by Marriott Boca Raton Florida Hotel is located near the intersection of Glades Rd and I-95 next to the Cinemark Palace 20 Theatres and Boomers Boca Raton. Boca Raton Airport (BCT), with Privaira, Signature Flight and Atlantic Aviation FBO's, are directly behind the hotel. Guests enjoy attractions like the Town Center Mall, Mizner Park, Morikami Museum and the Boca Raton Art Museum. The stunning beaches of Boca Raton and Delray Beach are just minutes from the hotel. Golfers enjoy the excellent Boca Raton Florida golf courses nearby. Business or education travelers coming to Lynn University, Florida Atlantic University (FAU) or any of the nearby Boca Raton companies, appreciate large, extended-stay suites with separate sleeping and living areas. Other notable nearby attractions include Boca Regional Hospital, American Top Team, and Spanish River Library.