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General Manager

Courtyard by Marriott Stuart

Courtyard by Marriott Stuart

7615 Lost River Road

Stuart, FL 34997

Telephone (772) 781-3344


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Posted November 22, 2021

“Be A Part of Our Passionate & Committed Team!

General Manager

Why you will enjoy this job

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

Job Description

We are seeking a General Manager that is capable of maximizing revenue, minimizing expenses, motivating the team and maintaining the asset. They are ultimately responsible for leading their market and exceeding guest and associate expectations. We are looking for charismatic leaders that are confident in their ability to excel.

As a Hotel General Manager, you will function as the primary strategic business leader for your assigned property, and will oversee all aspects of the operation, including management of: general property performance, as well as sales and marketing strategy, profitability, and revenue generation, and human resources activities. This will involve leading your team in the development, and implementation of property-wide strategies with the overall goal of meeting or exceeding guest expectations, and delivering a return on investment.

Your specific duties in this role will include

  • Ensuring that service programs are in place and executed
  • Providing timely real-time feedback to management, and hourly associates on service and operational standards
  • Creating, and supporting clear lines of responsibility for management team, including coverage and oversight throughout the day
  • Working with Sales to implement sales strategy for the property (e.g., goal setting, setting rates, etc.)
  • Developing innovative means for capturing new streams of revenue through property amenities
  • Measuring, analyzing, and communicating property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data.
  • Managing the relationship with revenue management (e.g., participating in routine calls, strategy meetings, periodic update meetings, etc.)
  • Conducting day-to-day Human Resource transactions to support needs of the property
  • Ensuring ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc.)
  • Actively recruiting and hiring qualified associates
  • Keeping brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement
  • Performing additional duties as required

The ideal candidate for this position

The ideal candidate will possess exceptional skills for the following responsibilities:

  • Ensuring guest satisfaction
  • Associate team building and development
  • Communication and business plan follow through
  • Financial and budgetary goal attainment
  • Sales and marketing goal attainment
  • Facility engineering follow through
  • Overseeing all hotel departments including F&B, Housekeeping, Front Desk  and Engineering

Job Requirements

We are looking for a Hotel General Manager, who combines meticulous professionalism with a friendly, welcoming, and energetic personality. It is important that you are able to effectively manage P&L and financials to ensure your location’s continued profitability. You should also display excellent verbal and written communication and interpersonal skills as well as strong customer-service and marketing abilities.

Specific qualifications for the role include

  • Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus
  • 4 years experience (2 years with a Bachelor’s degree) in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
  • Experience in implementing payroll and inventory cost controls
  • Strong sales and marketing abilities
  • Previous Hotel General Manager experience is preferred although previous hotel leadership experience in a select service environment will be considered
  • Previous Marriott experience a definite plus
  • You must be able to pass a thorough background check.

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

 EOE/M/F/D/V

Courtyard by Marriott Stuart

120 Room Hotel

Our Hotel

The Courtyard by Marriott Stuart blends rich texture, captivating design and modern of conveniences creating the premier Stuart, FL area hotel. The Courtyard Stuart is a high-style & high-tech hotel. It's the perfect hotel to call 'home base' for MLB Spring Training and Treasure Coast vacations. Our hotel is near Tradition Field & Roger Dean Stadium; the spring training homes of the NY Mets, FL Marlins and St. Louis Cardinals. Guests enjoy our central location and the best golf, fishing & beach activities that Jupiter, West Palm Beach and Port St. Lucie offer. Business travelers enjoy the Courtyard Stuart’s close proximity to Palm Beach Airport. Florida Atlantic University and the Treasure Coast Mall are also near our hotel. Our Bistro is an ideal setting to enjoy the company of friends or co-workers while sipping cocktails, beer & wine. Free property-wide WiFi and flexible work spaces provide an ideal setting.