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Front Office Supervisor

Courtyard by Marriott Boston Marlborough


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Posted September 6, 2022

Be A Part of Our Passionate & Committed Team!

Front Office Supervisor

Who this Job Will Job Appeal To

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.

What You Will Be Doing

The Front Office Supervisor is responsible for overseeing the Front Office by effectively leading and motivating associates, maintain departmental training/development and strict adherence to all brand and Waterford Hotel Group guest service standards.This is not a Monday through Friday job, in fact, it requires a flexible schedule that includes weekends, holidays and nights, but it is for you if you love people and have the right attitude!

Job Requirements

  • Ideal candidate must have prior hotel front desk experience, supervisory experience preferred
  • Detail oriented with emphasis on continuous process improvement
  • Ability to work independently within a framework
  • You must be able to pass a thorough background check as well as be drug free

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance, and more

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V

Courtyard by Marriott Boston Marlborough

202 Room Hotel

Our Hotel

With an unparalleled location in Central Massachusetts and a range of fantastic amenities, the Courtyard Boston Marlborough offers the best in hotel living for business and leisure travelers. In addition to offering close proximity to several Marlborough-area companies, we're moments away from great attractions like Gillette Stadium, the New England Sports Center, and Solomon Pond Mall. Take advantage of our free shuttle within a five-mile radius of the hotel to explore the area. Settle in to your modern room or suite, which features perks like free Wi-Fi access and plush pillowtop bedding. Start or end your day here in Marlborough with a meal at our on-site Bistro restaurant, or fit in a workout in the hotel gym. Pets are welcome here for a small sanitation fee, too. If you're planning an event in Marlborough, you'll appreciate our 8,000 square feet of venue space and full-service catering.