Group Sales Manager

We have an exciting opportunity for a Group Sales Manager and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. You will play a key role in the development of new business as you solicit new accounts and nurture and grow client relationships. The Group Sales Manager must demonstrate effective project management skills and be a team player with an engaging and approachable style. We are looking for a candidate that is driven to get involved in the community to further the goals of the hotel and to create lasting relationships that secure the property’s long term positioning.

What you will be doing

As a Group Sales Manager, you will lead and manage all day-to-day activities with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. You will be responsible for leading the development and implementation of sales and marketing initiatives.

The Group Sales Manager will partner with the General Manager, Director of Sales and Revenue Management team to strategically position the new hotel in the market and drive revenue. This position will proactively engage in direct sales and business development tactics to increase top line revenue and achieve budgeted revenue numbers, RevPAR and market share goals.

Specific duties include

Working with management team in developing and executing sales strategies

• Assisting with the development and implementation of promotions, both internal and external
• Providing positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)
• Working with management team in developing and executing sales strategies
• Reaching, and exceeding, department booking goals
• Initiate and participate client calls to acquire new business and/or close on business
• Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, etc.)
• Analyzing market information and implementing strategy to achieve property’s financial room and corporate sales goals
• Execute all catering activities from negotiating with clients regarding food and beverage pricing, function space, room rates and hotel services to presenting the bill and ensuring payment
• Negotiates, plans, details and finalizes contract and banquet event orders with clients
• Ensures all checks, payments, folios and advanced deposits are submitted to the appropriate departments
• Interacting with guests to obtain feedback and reviewing guest satisfaction results to identify areas of improvement
• Ensuring Exceptional Customer Service
• Displaying leadership in guest hospitality, exemplifying customer service and creating a positive example for guest relations
• Developing and managing relationships with key stakeholders, both internal and external

Requirements

We are looking for a self-motivated Group Sales Manager with solid leadership skills, a strong work ethic, and a drive to exceed expectations. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to establish rapport with both new and existing clients.
Specific qualifications for the role include:

• Minimum of 1-3 years hotel sales management experience
• Ability to manage multiple sales activities simultaneously while maintaining communication to inform key stakeholders of progress
• Demonstrated excellence in communications, problem solving skills and process improvement
• Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus
• Proven lead-generation and closing skills
• Must be able to pass a background check

Health and Wellness

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more enjoy paid days off for your Birthday and Employment Anniversary date!

WATERFORD EXTRAS 

On Demand Pay - Why wait for pay day – get your pay when you need it 24/7!

Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance!

401k Plan - Nobody wants to work forever, start planning for your future now!

Hotel Discounts - It’s one of the biggest industry perks!

Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews!