About Us

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Job Description

The PM Bistro Supervisor is responsible for the coordinating and supervising the cafe activities in accordance with Waterford Hotel Group standards. They will  assist in managing the Starbucks outlet including; planning, organizing, directing and coordinating activities to ensure efficient operation of the outlet during evening hours. They will assist with the training and scheduling of team members and ensure ultimate guest satisfaction.

• Performs outlet opening and closing duties.
• Monitors and supervises outlet staff.
• Assists with the scheduling of cafe staff according to established guidelines and forecasted needs.
• Ensures adherence to outlet guidelines, policies and procedures.
• Supervises cafe activities to ensure quality production/delivery of product/service.
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience.
• Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift.
• Inspects all equipment prior to, during and at end of shift, and addresses any needed repairs.
• Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business.
• Other duties as assigned.

Requirements

Candidates must also have the following qualifications:

• Must be an outgoing, positive, friendly person.
• Must be able to work a flexible schedule including nights, weekends and holidays.
• Prior Starbuck experience a plus.
• Experience working in food service and quick serve operations.