About us

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day.  We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves.  We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Schedule

This position is needed for vacation coverage, for large events at the hotel where extra security coverage is required. Mostly 2nd or 3rd shift. 

Security Overview:

We are looking for a dedicated security officer to ensure the safety and security of our premises, staff, and visitors. The security officer’s responsibilities include patrolling the hotel grounds, monitoring property access, investigating suspicious behavior and enforcing company policies.  You will need to be highly observant and able to objectively assess the severity of a situation while being calm and decisive in any situation.

Responsibilities include:

• Inspecting and patrolling the premises regularly.
• Reviewing Monitors 
• Assist the front desk with guest requests.
• Assist guests with luggage delivery.
• Assist and log incoming packages. 
• Follow Waterford Hotel Group's incident reporting procedures. 
• Greet each guest in a courteous and professional manner.
• Report suspicious behavior to appropriate management.
• Communicate with law enforcement if necessary.
• Monitor public access and ensure the security of all personnel and visitors.
• Respond to alarms and noise complaints.
• Investigate suspicious behavior and incidents.
• Maintain an activity log and prepare surveillance reports.
• Adhering to company policies and legal regulations.

Job Requirements

• Must possess, or be able to obtain, the CT State Security Guard Certification and CPR card.
• A minimum of 1 year in a similar security position.
• Have a keen eye for detail, time management and great customer service skills.
• Must be able to complete multiple tours throughout the building + walk all floors. 
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.
• Complete security reports in a timely and accurate manner.
• Pass a background check and be drug free. 

Benefits

WATERFORD HEALTH AND WELLNESS  

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS 

On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan - Nobody wants to work forever, start planning for your future now.

Hotel Discounts - It’s one of the biggest industry perks.

Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V