Restaurant Manager

Responsible for management of the restaurant,  ensuring  compliance with service and operational standards, maximization of profits in the hotel and outlets. Responsible for the restaurant functions, including production of new menus, creating and implementing food promotions, developing portion specifications and maintaining a high quality of service, staff supervision and development. Must have previous restaurant and beverage management experience, preferable from a restaurant or event venue.

Responsibilities include:

• Reviewing staffing levels to ensure guest service, operational needs, and financial objectives are met
• Identifying any developmental needs of your team and coaching, mentoring, or otherwise helping them to improve their knowledge or skills
• Developing specific goals and plans to prioritize, organize, and accomplish goals
• Ensuring compliance with all food & beverage policies, standards, procedures by training, supervising, providing follow-up and hands-on management, and all applicable laws and regulations, as well as food handling and sanitation standards
• Ensuring staff understands local, state, and federal liquor laws
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance
• Handling guest problems and complaints while delivering excellent customer service
• Meeting with guests on an informal basis (during meals or upon departure) to obtain feedback on quality of food and beverage, service levels, and overall satisfaction
• Ensuring corrective action is taken to continuously improve service results

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, F & B Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and Toast.
• Strong leadership, motivational and people skills
• Acute financial management skills

WATERFORD HEALTH AND WELLNESS  

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!