Wedding Sales & Event Manager

Come for a JOB, stay for a CAREER.

Come Join the Waterford Hotel Group Team!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Job Summary:

The Wedding Sales + Events Manager is responsible for generating wedding and social event business for the hotel through proactive sales efforts, client relationship building, and excellent event coordination support. This role ensures all wedding clients receive personalized service from the initial inquiry through to the successful execution of their event. This position will also support, plan, detail, organize and manage all other events booked by the sales department in the hotel. This position will monitor the logistics of events and all event related tasks after the events have been concluded.

Key Responsibilities:
  • Proactively solicit new wedding and social event business through networking, prospecting, and site tours.

  • Respond promptly to all wedding inquiries and follow up on leads via phone, email, and Marriott 's hotel systems.

  • Conduct thorough site tours and customize event proposals tailored to each couple’s vision and budget.

  • Negotiate contracts, ensuring profitability while meeting client expectations.

  • Represent the hotel at bridal shows, open houses, and community events to promote wedding services.

  • Develop and maintain strong relationships with local wedding vendors and planners.

  • Act as a liaison on the wedding day to ensure smooth execution and a memorable experience.

  • Meet with clients to determine event needs, budgets, and timelines.

  • Develop detailed event plans including room setup, catering menus, audiovisual needs, guest accommodations, and timelines.

  • Coordinate with hotel departments (kitchen, banquet staff, housekeeping, front desk, AV techs).

  • Be present during events to ensure smooth operations and solve problems in real time.

  • Ensure satisfaction, gather feedback, and oversee billing.

Requirements

  • Experience in event management, and wedding sales required. 
  • Self-motivator with strong time management skills and keen abilities to set and achieve priorities.
  • Strong problem-solving skills, organizational skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, and ability to remain positive and constructive under stress
  • Strong knowledge of the hotel, meeting facilities, and services including menu offerings
  • Available to work a Tuesday through Saturday schedule.  Some evenings will be required depending upon business levels &/or customer needs.
  • Experience using CI/TY preferred
  • You must be able to pass a thorough background check and be drug free

Benefits

WATERFORD HEALTH AND WELLNESS  

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS 

On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan - Nobody wants to work forever, start planning for your future now.

Hotel Discounts - It’s one of the biggest industry perks.

Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V

Hartford Marriott Downtown

409 Room Hotel

Enjoy Style & Luxury in our Downtown Hartford Hotel

Enjoy the style and luxury of our downtown Hartford Hotel. Located in the Front Street District of Hartford, the Marriott Hartford Downtown overlooks the Connecticut River and is interconnected with the Connecticut Convention Center. Our 409 room upscale hotel has been attracting business and leisure travelers alike since 2005. Local Hartford attractions within walking distance include Infinity Hall, Spotlight Theater, Wadsworth Atheneum, The Bushnell, Old State House, and the State Capitol Building. The Connecticut Science Center, an interactive educational science museum for adults and children, is adjacent to the hotel. Other area highlights include the UCONN Hartford Campus, Xfinity Theatre, Travelers, Aetna, and Pratt & Whitney. This Marriott hotel combines the beauty of a grand hotel with contemporary amenities including a spa, fitness center, swimming pool, upscale dining at VIVO, a stylish bar scene at L BAR, Starbucks lounge, and high-speed Internet access.