Come Join the Waterford Hotel Group Team!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Job Summary:

The Event Manager is responsible for planning and executing meetings, conferences, weddings, and special events at our full-service Marriott property. Serving as the primary contact for clients, this role ensures seamless coordination between guests and hotel departments to deliver exceptional event experiences that reflect Marriott’s service standards.

Key Responsibilities:

• Plan, organize, and manage conferences, meetings, banquets, and other special events from contract turnover through post-event follow-up.

• Conduct thorough site tours tailored to each client's vision and budget.

• Meet with clients to determine event needs, budgets, and timelines.

• Develop detailed event plans including room setup, catering menus, audiovisual needs, guest accommodations, and timelines.

• Attend bi-weekly BEO meetings and weekly manager staff meetings.

• Conduct pre-event planning sessions and post-event evaluations with clients.

• Ensure all event and overnight room details (BEOs, diagrams, billing, special requests, rooming lists) are accurate and communicated clearly.

• Monitor event execution on-site, serving as the client’s main point of contact.

• Coordinate with hotel departments (kitchen, banquet staff, housekeeping, front desk, AV techs, and reservations).

• Be present during events to ensure smooth operations and solve problems in real time.

• Prepare accurate and timely Banquet Event Orders (BEOs), event diagrams, group confirmation lists, and billing summaries.

• Verify client billing and resolve any discrepancies.

Requirements

• Experience in event management in a high-volume hospitality industry required.  
• Self-motivator with strong time management skills and keen abilities to set and achieve priorities.
• Strong problem-solving skills, organizational skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, and ability to remain positive and constructive under stress
• Strong knowledge of the hotel, meeting facilities, and services including menu offerings
• Available to work a Monday through Friday schedule.  Some evenings will be required adjusted weekend schedule depending upon business levels &/or customer needs.
• Experience using CI/TY preferred
• You must be able to pass a thorough background check and be drug free

Benefits

WATERFORD HEALTH AND WELLNESS  

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.  

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS 

On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan - Nobody wants to work forever, start planning for your future now.

Hotel Discounts - It’s one of the biggest industry perks.

Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V