Come Join the Waterford Hotel Group Team!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

The Ideal Candidate for this Position

We currently have an exciting opportunity for a Executive Meeting Manager and are actively looking to meet the best and brightest talent that the hospitality industry has to offer.The ideal candidate will possess a strong attention to detail and experience with meeting planning and coordination for multiple groups. This individual will understand the meaning of "flawless execution".

Job Description:

• The Executive Meeting Manager will act as the primary liaison between the sales team and the staff of the property while focusing on the client's expectations. This position reports to: The Director of Sales.
• Ensures precise execution of group events by effectively coordinating all operating departments to deliver required services to include but not limited to, arrival and departure, meeting room set-ups, audio visual/production needs, special individual needs, diagrams, special events, transportation as liaison to facility staff.
• Must be thoroughly familiar with all aspects of the facility including accommodations, meeting facilities and support services available to best maximize the effective utilization of the facility.
• Must constantly fulfill the general, unique or special meeting objectives of each client and ensure each meeting/event meets that client's particular meeting objectives, needs and requirements.
• Maintain open communication and timely updates with all Departments in an effort to better meet the clients' requirements.
• Communicates frequently with the sales team to ensure expectations are met or exceeded.
• Communicates effectively verbally and in writing all details of events to appropriate personnel in timely manner.
• Coordinate all aspects of the clients' needs by utilizing departmental services, along with services provided by local vendors who may offer services and/or products as requested.
• After BEOs have been distributed to all Departments, maintain accurate and up to date information by continually updating Operations Departments of changes by following change process procedures whenever changes to a meeting have occurred.
• Maintain the highest level of employee/guest relations, and excellent working relationships with all Departments.
• Take a proactive approach toward guest satisfaction.

Requirements:

• Hotel sales experience preferred.
• Meeting and event operations/planning/coordination experience preferred.
• Must have experience at properties of similar size and quality.
• Knowledge of a hotel structure and how all departments interact for overall success.
• Proficient in computer use, including the Microsoft Office Suite.
• Exceptional follow-up skills required.
• Understand the process of meeting room sets and how to ascertain A/V requirements.
• Excellent written and oral communications skills with clients and have the ability to analyze data and communicate effectively with peers and supervisors.

Managerial Requirements

• Clear, concise written and verbal communication skills.
• You must be able to pass a thorough background check as well as be drug free.