Hartford Marriott Downtown

200 Columbus Blvd.

Hartford, CT 06103

Hotel with 409 Rooms
Managed By Waterford Hotel Group
Current Job Openings
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Breakfast Server

Part-Time 5am-11am Weekdays, 6am-1pm Weekends
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Come for a job, Stay for a career.

Compensation: Up to $13.00 plus tips

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Position Summary:

The Breakfast Server is responsible for providing friendly, attentive, and efficient food and beverage service to guests during breakfast service. This position plays an important role in creating a positive start to each guest's day by delivering warm hospitality, maintaining a clean and welcoming dining environment, and ensuring orders are accurate and served promptly.

This is a part-time, early-morning position with weekend availability required. The ideal candidate is dependable, energetic, guest-focused, and comfortable working in a fast-paced full-service hotel environment.

Essential Job Responsibilities Guest Service & Hospitality
  • Greet guests promptly and warmly upon arrival and create a welcoming breakfast experience.
  • Provide attentive, professional, and personalized service in accordance with Marriott service standards.
  • Explain breakfast offerings, buffet options, and menu items as needed.
  • Answer guest questions regarding menu ingredients, preparation methods, and dietary or allergen concerns.
  • Take accurate food and beverage orders and enter orders correctly into the POS system.
  • Serve food and beverages promptly while ensuring proper presentation and order accuracy.
  • Check back with guests throughout their meal to ensure satisfaction and anticipate additional needs.
  • Respond professionally to guest concerns and involve a manager when appropriate.
  • Thank guests and provide a warm farewell at the conclusion of their dining experience.
Breakfast Operations
  • Complete assigned opening duties and ensure the restaurant is fully prepared prior to breakfast service.
  • Assist with setting tables, preparing service stations, brewing coffee, stocking supplies, and preparing the dining area for opening.
  • Maintain knowledge of breakfast menu items, buffet offerings, beverages, pricing, and hotel promotions.
  • Monitor tables throughout service and promptly clear used dishes, glassware, and silverware.
  • Assist with resetting tables quickly and properly to maintain availability during high-volume periods.
  • Assist with buffet maintenance, replenishment, and cleanliness when applicable.
  • Maintain adequate supplies of coffee, beverages, condiments, silverware, glassware, napkins, and other service items.
  • Complete assigned side work and closing responsibilities at the end of the breakfast shift.
Teamwork & Hotel Operations
  • Communicate effectively with culinary associates, hosts, bussers, managers, and other Food & Beverage team members.
  • Work closely with the kitchen to ensure accurate orders and timely service.
  • Communicate guest requests, dietary restrictions, allergies, and special needs clearly to the appropriate team members.
  • Assist coworkers during busy periods to maintain efficient service and a positive guest experience.
  • Support banquet, lounge, room service, or other Food & Beverage operations when business needs require.
  • Maintain a positive, professional, and cooperative attitude with guests and fellow associates.
Cleanliness, Safety & Standards
  • Maintain clean, organized, and properly stocked dining and service areas throughout the shift.
  • Follow all food safety, sanitation, hygiene, and responsible service requirements.
  • Follow hotel procedures for cash handling, credit card transactions, guest checks, and POS usage.
  • Maintain professional grooming, uniform, and appearance standards.
  • Follow all hotel, Marriott, and departmental policies and procedures.
  • Immediately report safety concerns, equipment issues, guest incidents, or other operational concerns to management.
Qualifications
  • Previous restaurant, hotel, or customer service experience preferred but not required.
  • Previous breakfast service experience is a plus.
  • Strong customer service and communication skills.
  • Friendly, positive, and professional demeanor.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to multitask and remain organized during high-volume breakfast periods.
  • Dependable and punctual, particularly for early-morning shifts.
  • Ability to work independently as well as part of a team.
  • Basic ability to operate a POS system and accurately process guest transactions.
  • Must meet any applicable state or local food-service requirements.
Schedule Requirements
  • Part-time position.
  • Weekend availability is required, including Saturdays and Sundays.
  • Must be available for early-morning breakfast shifts. Weekend schedule is 5:00aa-11:00a, Weekend schedule is 6:00a-1:00p.
  • Availability on holidays may be required based on hotel occupancy and business needs.
  • Schedule may vary based on hotel occupancy, group business, conventions, and operational needs.
Physical Requirements
  • Ability to stand and walk for extended periods throughout the shift.
  • Ability to frequently bend, reach, carry, and lift service items.
  • Ability to carry trays containing food, beverages, dishes, and glassware.
  • Ability to lift approximately 25–30 pounds as needed.
  • Ability to work safely in restaurant, kitchen, and food-service environments.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date! 

EXCITING EXTRAS

On Demand Pay - Why wait for pay day– get your pay when you need it 24/7.

Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan - Nobody wants to work forever, start planning for your future now.

Hotel Discounts - It’s one of the biggest industry perks.

Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

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Hartford Marriott Downtown

Hotel with 409 Rooms

Enjoy Style & Luxury in our Downtown Hartford Hotel

Enjoy the style and luxury of our downtown Hartford Hotel. Located in the Front Street District of Hartford, the Marriott Hartford Downtown overlooks the Connecticut River and is interconnected with the Connecticut Convention Center. Our 409 room upscale hotel has been attracting business and leisure travelers alike since 2005. Local Hartford attractions within walking distance include Infinity Hall, Spotlight Theater, Wadsworth Atheneum, The Bushnell, Old State House, and the State Capitol Building. The Connecticut Science Center, an interactive educational science museum for adults and children, is adjacent to the hotel. Other area highlights include the UCONN Hartford Campus, Xfinity Theatre, Travelers, Aetna, and Pratt & Whitney. This Marriott hotel combines the beauty of a grand hotel with contemporary amenities including a spa, fitness center, swimming pool, a stylish bar scene at L BAR, Starbucks lounge, and high-speed Internet access.