Hutton Brickyards Retreat + Event Center

Nestled on 100 acres along the Hudson River, Hutton Brickyards is a one-of-a-kind retreat hosting unforgettable getaways, serene escapes, and bespoke events. We’re looking for a visionary General Manager to lead our team, drive performance, and deliver curated guest experiences rooted in authenticity, excellence, and connection.

As General Manager, you’ll be the heartbeat of our operation—overseeing every department from F&B and Events to Front Desk and Facilities. You’ll ensure smooth daily operations, motivate your team with clarity and accountability, and collaborate with ownership to achieve performance goals across revenue, guest satisfaction, and associate engagement.

You’re a hands-on, emotionally intelligent leader with a proven track record in boutique or luxury hospitality. You thrive on data-backed decisions, clean audits, and cultivating a strong, empowered team culture.

General Manager – Responsibilities

Hotel-Wide Oversight & Guest Experience

• Oversee all hotel departments—including Rooms, Food & Beverage, Housekeeping, Engineering, and Sales—ensuring smooth operations, departmental alignment, and a seamless guest experience.
• Lead day-to-day hotel operations with a focus on excellence, efficiency, and compliance across all service areas.
• Guide menu development, service standards, and execution to ensure memorable guest experiences.
• Uphold NYS labor laws, service charge/tip policies, safety regulations, and brand standards with consistency and integrity.

Financial Strategy & Profitability

• Drive financial performance by achieving RevPAR goals, increasing total revenue, and maintaining strict cost controls.
• Own the hotel’s full P&L, managing budget, expenses, and forecasting with precision and strategic foresight.
• Rebuild and maintain inventory systems and financial controls to ensure transparency, accuracy, and accountability.
• Develop and present performance reports and KPIs to ownership, using data to inform and refine operational strategy.

Team Leadership & Culture

• Lead, mentor, and develop a high-performing team across all departments, cultivating a workplace rooted in accountability, respect, and inclusion.
• Foster a culture of excellence through coaching, clear expectations, and a shared commitment to service.
• Conduct regular team meetings, departmental check-ins, and staff development initiatives to promote growth and retention.

Compliance & Accountability

• Ensure operational compliance with all local, state, and federal guidelines, including labor laws and payroll practices.
• Maintain strict adherence to service charge/tip allocation policies and uphold financial integrity across departments.
• Champion a proactive, solutions-oriented approach to guest complaints, audits, and internal reviews.

Requirements

We’re seeking a General Manager who pairs operational excellence with a warm, energetic leadership style. You should have a strong command of financials and a passion for developing your team, while providing outstanding service and strategic direction.

Specific qualifications for the role include:

• 7–10 years of progressive hotel leadership; at least 3 years as GM in a boutique or luxury setting
• Proven P&L and revenue management experience
• A strong foundation in operations, F&B, guest service, and marketing
• Confidence in leading with clarity, even under pressure
• Experience building and retaining strong teams

What Sets You Apart:

• You're a builder—of systems, culture, and guest loyalty
• You embrace structure without losing your creative spark
• You welcome feedback, communicate transparently, and hold yourself and others accountable

Exciting Extras 

On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan - Nobody wants to work forever, start planning for your future now.

Hotel Discounts - It’s one of the biggest industry perks.

Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.

Hutton Brickyards is managed by Waterford Hotel Group. 

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V