Hutton Brickyards Retreat + Event Center

Nestled on 100 acres along the Hudson River, Hutton Brickyards is a one-of-a-kind retreat hosting unforgettable getaways, serene escapes, and bespoke events. We’re looking for an exceptional Director of Operations with deep expertise in high-volume, seasonal, upscale food and beverage operations and hotel management. This pivotal role reports directly to the General Manager and will help lead the property to new heights of profitability, service, and guest satisfaction.

This isn’t just an operational role, it’s a leadership position for someone who lives and breathes hospitality, particularly F&B. The ideal candidate will drive revenue, streamline operations, and deliver unforgettable experiences with precision and heart.

Director of Operations - Responsibilities

Food & Beverage Leadership & Profitability

• P&L Ownership – Lead the F&B financial strategy with full P&L responsibility across restaurants, bars, catering, and events.
• Menu Strategy & Service Execution – Oversee all food and beverage programming, from concept to plate.
• Inventory & COGS Control – Implement and refine systems to drive cost savings, accuracy, and purchasing efficiency.
• Vendor Management – Build strong supplier relationships to ensure quality, consistency, and favorable terms.

Operational Oversight & Guest Experience

• Oversee daily operations across F&B and Rooms, ensuring smooth workflows and adherence to health, safety, and service standards.
• Guide the guest journey from arrival to departure, ensuring seamless, elevated experiences.
• Collaborate with the GM on rooms inventory, transient strategy, and pricing optimization.
• Monitor and respond to guest feedback while coaching teams on continuous improvement.
• Conduct weekly inspections and uphold housekeeping and maintenance standards.

Financial Management & Reporting

• Develop and present financial reports and KPIs directly to ownership.
• Assist the GM with budgeting, forecasting, and annual planning.
• Oversee inventory management and departmental procurement.

Team Leadership & HR Support

• Recruit, mentor, and lead high-performing teams across operations and F&B.
• Conduct monthly departmental meetings to ensure communication and alignment.
• Support the GM in hiring, onboarding, and managing rooms and F&B staff.

Requirements

The Director of Operations will oversee all operational departments, with a particular emphasis on Rooms and Food & Beverage. The role focuses on delivering exceptional guest experiences, increasing profitability, ensuring service consistency, and building strong relationships within the local community.

Specific qualifications for the role include:

• 5+ years of hotel operations management experience in a seasonal or event-focused setting.
• Proven leadership in full-service F&B within an upscale or luxury property.
• Strong knowledge of both Rooms and Food & Beverage operations.
• Excellent communication, leadership, and guest service skills.
• A strong desire to grow into a General Manager role.
• Strategic, detail-oriented decision-making with a collaborative mindset.

What Sets You Apart:
You're a builder—of systems, teams, and exceptional culture.
You balance structure with creativity and adaptability.
You value accountability, transparency, and guest-centric thinking.
You inspire excellence from the ground up.

Exciting Extras 
On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.
Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.
401k Plan - Nobody wants to work forever, start planning for your future now.
Hotel Discounts - It’s one of the biggest industry perks.
Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.

Hutton Brickyards is managed by Waterford Hotel Group. 
At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V